Privacy Policy
At Chengwu Guo Ballet (CGB), we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard the personal information of our students, parents, adult participants, and website visitors.
1. Information We Collect
We may collect the following types of personal information when you interact with our website, enroll in classes, or participate in workshops:
Personal Information: Name, date of birth, email address, phone number, and any other details provided in registration forms or communications.
Payment Information: Credit/debit card details or payment processing data used for class fees, workshop fees, or merchandise purchases.
Technical Information: IP address, browser type, device information, and browsing activity to help improve website functionality and performance.
2. How We Use Your Information
We use collected information for:
Processing and confirming class, workshop, or private coaching registrations.
Communicating important updates, schedules, and program information.
Sending newsletters or promotional material (you may opt out at any time).
Improving our website, services, and teaching programs.
Ensuring the safety and wellbeing of our students and staff.
Complying with legal obligations.
3. How We Protect Your Information
We implement appropriate security measures, including encryption, secure servers, and controlled access, to protect your data.
While we strive to protect your information, no online or electronic storage system can be guaranteed 100% secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information in limited circumstances:
Service Providers: Third-party providers assisting with payment processing, website management, or communications may have access to your information solely for the services they provide.
Legal Obligations: We may disclose information if required by law, regulation, or legal process.
5. Cookies & Tracking
Our website may use cookies to enhance functionality and monitor website performance. You can adjust your browser settings to manage cookies; some website features may not function without them.
6. Your Rights
You have the right to:
Access and request a copy of your personal information.
Update or correct inaccurate information.
Request deletion of your personal data (subject to legal obligations).
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. CGB is not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.
8. Children's Privacy
CGB offers classes to students under 18 with parental or guardian consent. Parents/guardians must register their child, providing their own contact details along with the child’s full name and date of birth.
Information collected is used solely for enrollment, communication, and administrative purposes.
If a parent believes CGB has collected personal information from a child without consent, please contact us immediately, and we will remove it.
9. Online Safety & Digital Communication
Teacher-student digital communication is professional and monitored.
Private messaging via personal social media between students and staff is prohibited.
Online classes follow the same safety and wellbeing standards as in-person training.
10. Confidentiality
All student and participant information is confidential and securely stored.
Personal, health, and enrollment information will not be disclosed without consent except where required by law.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in legal requirements or our practices. Significant changes will be posted on our website with the effective date.
12. Contact Us
For questions, concerns, or to exercise your privacy rights:
Chengwu Guo Ballet
Email: contact@chengwuguoballet.com.au
Effective Date: 20.01.2026